What is the cost of the installation?
A one-time installation fee costs RM200, however currently the standard installation charge is waived. For non-standard installation costs may defer based on installation complexity. Please refer to
this table for non-standard installation charges for the charges.
What does the standard installation covers?
This installation fee covers connection (outside your home) from the nearest Fibre Distribution Panel to the Termination Box and the connection (inside your home) from the Termination Box to the Access Termination box.
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The installation provided is of standard specifications (over wall with clip or cable casing only), cost for any non-standard type of installations, such as over the ceiling, underground ducts, concealed wiring and so on will be borne by the customer.
Please refer to this table for non-standard installation charges for the charges.
Will there be any drilling involved?
Drilling will depend on the structure of your premise. There will be potential drilling to connect the Maxis Fibre Internet service to your premise. The installer will advise you if drilling is required and you would need to agree on the drilling design and cost. Payment must be made to the installer at point of installation completion.
Should I need to reschedule my installation appointment, will there be any penalty imposed?
There will be a penalty of RM200 if you notify to reschedule the installation appointment within 3 days from the installation date.
How long is the installation process?
The installation process will take approximately 6 – 7 hours. You will receive a call from us within 7 days after registration to confirm the installation date & time.